Complete the form on the right to immediately get samples of these great call center training materials and tools:


    • The telephone test
    • The customer is (almost) always right
    • The really big apology
    • Deflate stress; pump yourself up
    • Welcome complaints
    • Identify your internal customers
    • Selling opportunities for service reps
    • Overcoming selling anxiety

      Also, contact us to receive samples of our world-class call center training program, Creating CEOs: Customer Experience Owners
Customer Focus, Inc.
Steve.Fugate@CustomerFocusInc.com
+(817) 303-5256Telephone:


Just complete this form to immediately obtain your free call center training tools and samples

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